We are Herefordshire Hampers, our website address is: https://www.herefordshirehampers.co.uk


Before placing your order, please read the terms and conditions of sale. If you have any questions, please contact us on info@herefordshirehampers.co.uk
We reserve the right to change or modify the terms and conditions at any time.
By making a purchase from Herefordshire Hampers, you are agreeing to be bound by our terms and conditions.


Herefordshire Hampers are not responsible for the production of the food items that they stock as every product is supplied to us by a third party supplier. Products are supplied to Herefordshire Hampers in retail condition, therefore no cross-contamination can occur through our handling. Herefordshire Hampers comply with strict Environmental Health Guidelines in the storage of all food and drink products.


All orders are subject to availability. If a product is out of stock or has been oversold, we will attempt to contact the purchaser as soon as possible to agree on an alternative product choice. We will do our utmost to meet the delivery date chosen but reserve the right to miss the date if we do not get any response from the purchaser to agree to a replacement product.


This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


You (the consumer) must ensure that the personal information that you are required to provide when you register is true, accurate and current in all respects. You will notify us immediately of any change to the personal information by telephoning or email. The products purchased on this site are for private and domestic use only and are not for resale.

We will treat your personal information as confidential and will only use it in accordance with our Privacy Policy. When you shop on this website, we will ask you to input personal details in order for us to identify you, such as name, email address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the Data Commissioner’s Office.


It is the policy of Herefordshire Hampers to ensure that all goods are delivered to our customers in perfect condition and that every possible precaution is taken. However, if you are unhappy with your unused purchase, please contact us at info@herefordshirehampers.co.uk within 48 hours of receipt. Returning the goods to us is the responsibility of the consumer and we will not reimburse this cost.
If you take delivery of a package from us and the contents have been damaged in transit, we will exchange the damaged items without charge, provided you return the damaged item to us within 28 days or provide photographic evidence (if requested by us).


To be eligible to purchase goods on this website and lawfully enter into and form contracts on this website under English law you must: if an individual, be 18 years of age or over, and register your real name, address, phone number, e-mail address and any other details as requested.
By offering to purchase goods and services you represent to us that you are 18 years of age or over, and authorise us to transmit information to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
It is a crime to purchase or attempt to purchase goods with a stolen credit card or with stolen personal details or a false name. We will take appropriate action if we discover any person is attempting to fraudulently purchase goods from our website.
We reserve the right to withhold goods and terminate any account details with anybody who we suspect of fraudulent practise and/or breach of these terms and conditions.


All orders are despatched via a 24-hour courier and will require a signature on delivery. We will aim to process all orders within 3 days, but please contact us with any urgent enquiries at info@herefordshirehampers.co.uk

We operate a CHALLENGE 25 POLICY at Herefordshire Hampers, so you may be required to provide photographic ID to the courier. Only that containing the PASS Hologram is acceptable (ie passport, driving license or identity card).


You can place an order on our secure website or over the phone where you will be issued with BACS payment instructions. For corporate orders, we would ask you to make contact before arranging payment.
All payments are validated and authorised prior to completion of your order, and Herefordshire Hampers will not be held liable for non-delivery of your goods without payment authorisation.
We use STRIPE for secure card payments as they accept most major credit and debit cards. Stripe is an online payment platform, and the company primarily offers payment processing software and application programming interfaces for e-commerce websites and mobile applications.